Legal
Privacy Policy
How Solar Power House collects, uses, and protects your personal information in connection with solar installation and consultation services.
Last updated: March 2026
Solar Power House ("we", "our", "us") is committed to protecting your privacy. This policy explains what information we collect when you use our website, request a solar consultation, or engage us for solar panel installation, and how we handle that information. By using our services, you agree to the practices described below.
Information We Collect
- Personal identification details (name, email address, phone number) provided when you request a solar consultation or quote.
- Property information including address, roof area, electricity consumption — used solely to generate accurate solar system recommendations.
- Technical data such as browser type, IP address, and pages visited, collected automatically to improve our website performance.
- Payment and billing information when you proceed with a solar installation order, processed securely through certified payment gateways.
How We Use Your Information
- To prepare customised solar system proposals based on your energy consumption, roof area, and applicable government subsidies (PM Surya Ghar Muft Bijli Yojana).
- To schedule site surveys, installation appointments, and post-installation maintenance visits.
- To process subsidy applications on your behalf with MNRE (Ministry of New and Renewable Energy) and DISCOM authorities.
- To send service updates, warranty reminders, and information about new solar products or government schemes relevant to your installation.
- To comply with legal obligations under the Electricity Act, 2003 and applicable renewable energy regulations.
Data Security
- All personal and property data is encrypted in transit using TLS 1.2+ and at rest using AES-256 encryption.
- Access to customer data is restricted to authorised Solar Power House personnel involved in your project.
- We do not sell, rent, or trade your personal information to third parties for marketing purposes.
- Solar installation records, warranty documents, and subsidy paperwork are retained for a minimum of 10 years as required by MNRE guidelines.
Sharing With Third Parties
- DISCOM (Distribution Companies) and state nodal agencies — required for net metering applications and grid connectivity approvals.
- MNRE-registered vendors and certified solar installers engaged to fulfil your installation order.
- Government portals such as the PM Surya Ghar national portal for subsidy disbursement processing.
- Financial institutions if you opt for solar loan or EMI financing, limited to information required for credit assessment.
Cookies & Tracking
- We use essential cookies to maintain your session and remember your solar calculator inputs during a visit.
- Analytics cookies (Google Analytics) help us understand how visitors use our solar calculator and service pages so we can improve them.
- You may disable non-essential cookies through your browser settings without affecting core site functionality.
Your Rights
- You have the right to access, correct, or request deletion of your personal data held by Solar Power House.
- You may withdraw consent for marketing communications at any time by clicking 'Unsubscribe' in any email or contacting us directly.
- You may request a copy of all data we hold about you and your solar installation in a portable format.
- Requests will be processed within 30 days in accordance with applicable data protection laws.
Contact Our Privacy Team
For any privacy-related queries, data access requests, or concerns about your solar installation data, please reach out to us.